If you are trying to install Vault 5 client, and you already have DWF Viewer 7 installed, the Vault install will stop at the point where it tries to install DWF Viewer. Why? I don't know. But if you UNinstall DWF Viewer 7, the Vault client install works fine, installing DWF Viewer 6.5 along the way.
IMO, the Vault 5 client install should either UNinstall the current version of DWF Viewer and install 6.5, just let 7.0 be, or at least inform the user as to why the install fails.
Note: If you want to REinstall DWF Viewer 7 and be able to use it with Vault 5, then you will need this hotfix
PermaLink Posted 2/21/2007 10:59:00 AM